Privacy Policy

1. Overview

At Fiyox ("Company", "we", "us"), we care deeply about user privacy. This Privacy Policy explains how personal data collected through fiyox.com and the Fiyox application ("Service") is processed, stored and protected.

2. Data We Collect

When you use our Service, we may collect the following information:

• Identity data: First name, last name, email address and phone number.
• Company data: Company name, industry and team size.
• Usage data: IP address, browser type, visited pages and session duration.
• Cookie data: Session cookies, preference cookies and analytics cookies.
• Contact data: Contact form submissions, support requests and messages sent by email.

3. Purpose of Processing

Collected data is used for the following purposes:

• Providing and improving the Service
• Creating and managing user accounts
• Responding to support and contact requests
• Analyzing service performance
• Complying with legal obligations
• Preventing and detecting security incidents

4. Data Sharing

We do not share your personal data with third parties without your explicit consent, except in the following cases:

• Service providers: Partners that provide infrastructure services such as hosting, email delivery and analytics.
• Legal obligations: When required by a court order or applicable law.
• Business transfer: In the event of a merger, sale or transfer of the company.

5. Cookie Policy

Our website uses cookies to improve your experience and optimize our services. Cookies are small text files placed in your browser. We use:

• Required cookies: Necessary for the basic functions of the website.
• Analytics cookies: Used to analyze visit statistics and user behavior.
• Preference cookies: Store choices such as language and theme.

6. Data Security

We use industry-standard technical and organizational measures to protect your data:

• Data transmission with SSL/TLS encryption
• Regular security audits and penetration tests
• Access-controlled server infrastructure
• Database encryption and backup procedures

7. User Rights

Under applicable data protection laws, you may have the following rights:

• To learn whether your personal data is processed
• To request information if your personal data has been processed
• To learn the purpose of processing and whether data is used accordingly
• To know the third parties to whom personal data is transferred
• To request correction of incomplete or inaccurate data
• To request deletion or destruction when the reasons for processing no longer exist

8. Data Retention

Your personal data is retained for the period required by applicable law or for as long as necessary for the purpose of collection. When the retention period expires, data is securely deleted or anonymized.

9. Third-Party Services

Our Service may use the following third-party services, each with its own privacy policy:

• Google Analytics (analytics)
• Vercel (hosting and deployment)
• Resend (email delivery)

10. Policy Changes

This Privacy Policy may be updated from time to time. Changes are published on this page, and registered users are notified by email for important updates.

11. Contact

For questions or requests about this Privacy Policy, you can reach us through the following channels:

• Email: hello@fiyox.com
• Address: Istanbul, Turkey